| Issue ID | 595188 |
| Internal NHTSA # | 10162782 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S CLASS |
| Model Year | 2002 |
| File date | 26/05/06 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Dt: the contact stated that the vehicle is experiencing electrical problems pertaining to the alternator, speedometer, and electrical system causing engine lights to illuminate. The vehicle was taken to the dealers who determined that the problem was the voltage regulator electrical system. The vehicle was taken in to be serviced by the dealers. As vehicle was being released from service the speedometer experienced problems with the rpm not functioning properly. The dashboard also gave off a foul burning/ gas odor that caused the passenger to get sick. Vehicle was taken back to the dealers and contact states that the dealers refused to inspect vehicle or to provide service. The contact stated that the service manager/ director of the dealers has called and harassed the contact on three occasions. The contact also states that she spoke to an nhtsa representative who was able to check in the database for recalls and electrical problem recall matched the same symptoms to the vehicle. The vehicle is currently seeking service for the existing problems. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 5 |
| Source of the issue | HOTLINE VOQ |
| City and State | EAST HANOVER, NJ |
| VIN pattern | WDBNG70J22AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GLOBE MOTOR CAR CO. |
| Dealer's telephone number | |
| Dealer's city | FAIRFIELD |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07004 |